Diagnosis for Effectiveness: Performance Assessment from a Diagnostic Measurement Perspective with Big Data

Authors

  • Cody Ding University of Missouri-St. Louis
  • Jiyuan Zhang Nanjing City Construction & Development Corporation

DOI:

https://doi.org/10.18533/ijbsr.v4i6.520

Keywords:

diagnostic assessment, performance effectiveness, visual analysis of big data

Abstract

Although traditional performance assessment of employees and organizations has the potential advantages, there are also potential problematic issues such as detrimental to quality improvement or negative perceptions. The purpose of this paper is to propose a diagnostic assessment framework for monitoring and improving performance of both employees and organizations. This framework is called "diagnosis for effectiveness," which provides information that needs to adjust managing strategies while they are still happening and guides both managers and employees in making decisions about future strategic actions. In addition, we suggest a big data approach via spatial models for evidence-based performance decision.

References

Abu-Doleh, J., & Weir, D. (2007). Dimensions of performance appraisal system in Jordanian private and public organizations. International Journal of Human Resource Management, 18(1), 75-84.

Amsterdam, C. E., Johnson, R. L., Monrad, D. M., & Tonnsen, S. L. (2005). A collaborative approach to the development and validation of a principal evaluation system: A case study. Journal of Personnel Evaluation in Education, 17(3), 221-242.

Broady-Preston, J., & Steel, L. (2002). Employees, customers, and internal marketing strategies in LIS. Library Management, 23, 384-393.

DeNisi, A., & Pritchard, R. (2006). Performance appraisal, performance management, and improving individual performance: A motivational framework. Management and Organization Review, 2(2), 253-277.

Espeland, W. N., & Sauder, M. (2007). Rankings and Reactivity: How Public Measures Recreate Social Worlds1. American Journal of Sociology, 113(1), 1-40.

Jenks, J. M. (1991). Do your performance appraisals boost productivity? Management Review, 80(6), 45-47.

Kanfer, R., & Ackerman, P. L. (1989). Motivation and cognitive abilities: An integrative/aptitude-treatment interaction approach to skill acquisition. Journal of Applied Psychology, 74, 657-690.

Kikoski, J. F. (1999). Effective communication in the performance appraisal interview: Face-to-face communication for public managers in the culturally diverse workplace. Public Personnel Management, 28(2), 301-322.

MacKay, & B, David. (2006). Chemometrics, econometrics, psychometrics--How best to handle hedonics. Food Quality and Preference, 17, 529-535.

Manasa, K., & Reddy, N. (2009). Role of training in improving performance. The IUP Journal of Soft Skills, 3, 72-80.

Martin, D. C., & Bartol, K. M. (1998). Performance appraisal: Maintaining system effectiveness. Public Personnel Management, 27(2), 223-230.

McGivern, G., & Ferlie, E. (2007). Playing tick-box games: Interrelating defences in professional appraisal. Human Relations, 60(9), 1361-1385.

Muchinsky, P. M. (2006). Psychology applied to work (8th ed.). Belmont, CA: Thomson Wadsworth.

Pettijohn, L., Parker, R., Pettijohn, C., & Kent, J. (2001). Performance appraisals: usage, criteria, and observations. The Journal of Management Development, 20, 754-771.

Schraeder, M., Becton, J. B., & Portis, R. (2007). A Critical Examination of Performance Appraisals: An Organization's Friend or Foe? The Journal for Quality and Participation, 20-25.

Schweitzer, M. E., Ordonez, L., & Douma, B. (2004). Goal setting as a motivator of unethical behavior. Academy of Management Journal, 47, 422-432.

Selden, S. C., Ingraham, P. W., & Jacobson, W. (2001). Human resource practices in state government: Findings from a national survey. Public Administration Review, 61(5), 598-607.

Soltani, E. (2005). Conflict between theory and practice: TQM and performance appraisal. The International Journal of Quality and Reliability Management, 22, 796-818.

Spinks, N., Wells, B., & Meche, M. (1999). Appraising appraisals: computerized performance appraisal systems. Career Development International, 4(2), 94-100.

Twomey, D., & Harris, D. (2000). From strategy to corporate outcomes: Aligning human resource management systems with entrepreneurial intent. International Journal of Commerce and Management, 10, 43-55.

Downloads

Published

2014-06-17

Issue

Section

Article