Influence of the Structure of Product Portfolio Performance in a Small Business Retail
DOI:
https://doi.org/10.18533/ijbsr.v10i1.1261Keywords:
Products portfolio, Variety of offer, Retail, Small business.Abstract
Small businesses ensure a livelihood for a large part of the population in many countries, in the same way the services offered by them generate benefits for a large part of the community. In accordance with the above, promoting the improvement in the performance of this type of organization is a way to contribute to the economic development of a territory. Within this type of business, those aimed at retailing occupy an important percentage, where the structure of the portfolio of products with which they operate is important and constitutes one of the possible reserves of efficiency and effectiveness. The purpose of this research was to explore the impact of the structure of the product portfolio of a small retail company on general performance indicators and to evaluate improvement strategies that generate greater business performance. For the analysis of the product portfolio, it was operated with general performance indicators such as procurement expenses, income, profits, inventory levels and the percentage of customers served; depending on the initial state of these indicators, strategies for modifying the structure of the portfolio were designed and applied, keeping the supply costs constant and modifying the levels of purchase from one product to another. As a result of the application of the strategies, positive and statistically significant improvements were obtained in the performance indicators evaluated.
References
Bold, E. O. (2011) Instruments and techniques used in the design and implementation of change management. Journal of Advanced Research in Management (JARM). 3(II). p.5-13.
Condea, C., Thiesse, F., & Fleisch, E. (2012) RFID-enabled shelf replenishment with backroom monitoring in retail stores. Decision Support Systems. 52(4). p.839-849. DOI: https://doi.org/10.1016/j.dss.2011.11.018
Díaz, E., Martín-Consuegra, D., & Esteban, Á. (2015) Perceptions of service cannibalisation: The moderating effect of the type of travel agency. Tourism Management. 48. p.329-342. DOI: https://doi.org/10.1016/j.tourman.2014.12.004
Eroglu, C., Williams Brent, D., & Waller Matthew, A. (2012) The Backroom Effect in Retail Operations. Production and Operations Management. 22(4). p.915-923. DOI: 10.1111/j.1937-5956.2012.01393.x
Gallino, S., Fisher, M., & Moreno-Garcia, A. (2012) Empirical Analysis of Inventory Display Strategies in Retail. Paper presented at the INFORMS Annual Conference, Phoenix, AZ.
Grubor, A., Milićević, N., & Djokic, N. (2016) The effect of inventory level on product availability and sale. [Article]. Prague Economic Papers. 25(2). p.221-233. DOI: 10.18267/j.pep.556
Grubor, A., Milićević, N., & Djokic, N. (2016) The Effect of Inventory Level on Product Availability and Sale. Prague Economic Papers. 2016(2). p.221-233.
Guide, J. V. D. R., & Li, J. (2010) The Potential for Cannibalization of New Products Sales by Remanufactured Products. Decision Sciences. 41(3). p.547-572. DOI: 10.1111/j.1540-5915.2010.00280.x
Gülşah, H., Alper, Ş., & Esra Ağca, A. (2016) Demand uncertainty and inventory turnover performance: An empirical analysis of the US retail industry. International Journal of Physical Distribution & Logistics Management. 46(6/7). p.681-708. DOI: 10.1108/ijpdlm-12-2014-0303
Gümüş, M., Kaminsky, P., & Mathur, S. (2016) The impact of product substitution and retail capacity on the timing and depth of price promotions: theory and evidence. International Journal of Production Research. 54(7). p.2108-2135. DOI: 10.1080/00207543.2015.1108536
Guo, Z. X., Wong, W. K., & Li, M. (2013) A multivariate intelligent decision-making model for retail sales forecasting. Decision Support Systems. 55(1). p.247-255.
Mercer, H. (2014) Retailer-supplier Relationships before and after the Resale Prices Act, 1964: a Turning Point in British Economic History? Enterprise & Society. 15(1). p.132-165.
Mou, S., Robb, D. J., & DeHoratius, N. (2017) Retail Store Operations: Literature Review and Research Directions. European Journal of Operational Research. 265(2). p399-422. DOI: https://doi.org/10.1016/j.ejor.2017.07.003
Prashar, S., Parsad, C., Tata, S. V., & Sahay, V. (2016) Impulsive buying structure in retailing: An interpretive structural modeling approach. Journal of Marketing Analytics. 3(4). p.215-233.
Qiang, S. (2015) Lessons Learned and Challenges Encountered in Retail Sales Forecast. Industrial Engineering & Management Systems. 14(2). p.196-209. DOI: 10.7232/iems.2015.14.2.196
Sanjit Kuma, R., Balajim, M. S., Sadeque, S., Nguyen, B., & Melewar, T. C. (2016) Constituents and consequences of smart customer experience in retailing. Technological Forecasting & Social Change. 124. p.257-270. DOI: 10.1016/j.techfore.2016.09.022
Scott, P., & Walker, J. T. (2017) Retailing under resale price maintenance: Economies of scale and scope, and firm strategic response, in the inter-war British retail pharmacy sector. Business History. p.1-26. DOI: 10.1080/00076791.2017.1340455
Tompkins International. (2014) A Revolution in Roles and Business Value. Retrieved April 09, 2017, from https://www.tompkinsinc.com/Insight/White-Papers/retail-backrooms-a-revolution-in-roles-and-business-value
Villena, M. J., & Araneda, A. A. (2017) Dynamics and stability in retail competition. [Article]. Mathematics and Computers in Simulation. 134. p.37-53. DOI: 10.1016/j.matcom.2016.09.011
Xue, W., Caliskan Demirag, O., Chen Frank, Y., & Yang, Y. (2017) Managing Retail Shelf and Backroom Inventories When Demand Depends on the Shelf-Stock Level. Production and Operations Management. 26(9). p.1685-1704. DOI: 10.1111/poms.12713
Yang, N., & Zhang, R. (2014) Dynamic Pricing and Inventory Management Under Inventory-Dependent Demand. Operations Research. 62(5). p.1077-1094. DOI: 10.1287/opre.2014.1306
Downloads
Published
Issue
Section
License
Authors who publish with this journal agree to the following terms:
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).